Convergence is simply the combining of voice, data, and video transactions or traffic over an Internet, dedicated, or switched service between multiple facilities within a single organization.  Today, most businesses have multiple lines to enable concurrent data communications. Some don't. The advantages of such state of the art telephony are apparent from the back to the front office and everything in between.

A well-planned IP telephony strategy creates an ROI scenario that places the elimination of redundancy and services costs at the forefront. We will assist you in understanding how the many components and applications contained within an IP solution fit together to transform your network and how you do business.

First, voice and data convergence isn't limited to using WAN transport to carry voice traffic. Instead, a new breed of customized telephone systems has evolved. Second, characteristically full of bells and whistles, the new best of breed systems enable convergence all the way to the desktop PC as they are linked directly to the IT network. This creates an entirely new realm of possibilities. So it isn't surprising that a plethora of custom-driven business tools have become commonplace as a result of IP Telephony Convergence technologies.

Microtech offers a Cost Recovery and ROI Analysis service as a way to determine if your organization can benefit from a Convergence solution.

Talk to us for the latest information on today's best in class IP Telephony solutions.  You will learn and be able to apply the best utilization for audio processing, speech encoding, QOS, media transport, call signaling and much more.